Deployment & Support

Stockpile monitoring installation, from site walk to go-live

A stockpile monitoring system is only as good as its installation. Altamus plans your sensor layout, handles EOS2 LiDAR sensor installation indoors or outdoors, configures Hyperion around your materials and trains your team, then keeps the system running.

EOS2 sensor pole bolted to a concrete barrier with a weatherproof power enclosure
100–200 ftCoverage radius per EOS2 scanner
12 VDCLow-power sensor, solar ready
3/4" NPTStandard mount for poles, trusses and purlins, plus a 1/4"-20 UNC top thread
FreeHyperion software updates for life

Process

Our stockpile monitoring deployment process

Six steps take you from a first conversation to trusted, automated inventory numbers. You work with the same small team that designs and builds the hardware and software.

1

Site assessment and goals

We start with your materials, storage layout and reporting needs: which piles matter, how often you need numbers, who uses them and where the data should go.

2

Sensor layout planning

Each EOS2 scanner covers roughly 100–200 ft in every direction (200–400 ft across), depending on how visible the material is. We place scanners for clear line of sight to every pile, and multiple scanners are merged into one model for larger areas.

3

Installation

Indoors, sensors mount to overhead trusses or building purlins. Outdoors, they go on poles. Power comes from a 12 VDC supply or a solar panel with a battery kit.

4

Commissioning in Hyperion

We define pile boundaries, enter bulk densities for each material, set scan schedules, create users and roles, and configure alerts for low inventory, rapid depletion or fill events.

5

Training and go-live

Your team learns to read scan reports, 3D models and height maps, run on-demand scans and export data, so the system is useful from the first day.

6

Ongoing support

Leased sensors are health-monitored by Altamus with replacement for manufacturing defects while the plan is active. Hyperion receives free updates for life, and Pro plans include integrated support.

Installation

LiDAR sensor installation options

The EOS2 uses a standard 3/4" NPT mount, has a 1/4"-20 UNC thread for top mounting and draws little power, so the same sensor works in a storage building or an open yard.

Indoor installation

For storage buildings and covered bays, scanners mount overhead so they look down on the piles. The purlin adapter kit attaches the sensor to building purlins or trusses.

At a Newberry, Florida cement plant, four EOS2 scanners on overhead trusses measured an indoor coal stockpile within 0.55% of a certified terrestrial survey.

Outdoor installation

For open yards and aggregate bins, scanners mount on 10-ft or 20-ft EMT poles set in slotted or hinged bases. The IP54 enclosure is dust protected and resists splashing water.

At a ready-mix concrete plant, pole-mounted, solar-powered EOS2 sensors scan the outdoor aggregate bins.

Mounting and power kits

Installations are built from a standard set of parts, so a layout can be repeated across bins, buildings and sites. We recommend the right combination during layout planning.

EOS2 LiDAR sensor mounting and power kits
Standard pole installationsComplete 10-ft and 20-ft pole installations for outdoor sensors.
EOS adapter kit (pole)Connects the sensor's 3/4" NPT mount to a pole.
EOS adapter kit (purlin)Mounts the sensor to building purlins or trusses for indoor coverage.
1-1/4" EMT mounting baseSlotted receptacle secured with concrete anchors.
2" hinged EMT mounting baseHinged so tall poles can be lowered for service and raised again.
2" EMT couplerJoins pole sections.
10-ft EMT wire kitWires cut to length with waterproof connectors, run inside the pole.
12 V solar panel kitPanel and mounting hardware. Pair it with a battery kit.
Small battery kitBattery housed in a water-resistant box.

Kits are available individually in the Altamus shop, or ask us for a layout and complete parts list.

2 inch hinged EMT mounting base for anchoring an EOS2 sensor pole to concrete
2″ hinged EMT mounting base: anchors a 2″ EMT pole to concrete, with a hinge for easier installation.

Power and connectivity

Low power, wireless, and simple to wire

The EOS2 runs on 12 VDC, drawing 25 mA idle, 500 mA while scanning and 2 A at peak. That is low enough to run from a solar panel and battery where utility power is not available, which keeps outdoor installation simple.

  • 2.4 GHz Wi-Fi and Bluetooth, so no data cable runs across the yard
  • The companion app works locally over Wi-Fi or Bluetooth, even without internet
  • An internet connection and a Hyperion account are recommended for remote access, scheduled scans and alerts
  • Eye-safe Class 1 laser, so scans run during normal operations with no need to clear the area

Full specifications are on the EOS2 LiDAR sensor page. To learn how scans become volumes, see how LiDAR monitoring works.

Start small

Start with a 90-day pilot or a single sensor

You don't need to instrument a whole site to see results. Prove Hyperion on your own stockpiles with a 90-day pilot, or lease one EOS2 sensor for $100 per month and add more as coverage needs grow.

  • Hyperion Entry from $100 per facility per month
  • EOS2 lease from $100 per scanner per month
  • Bulk and multi-site pricing on request

Support

EOS2 hardware support and warranty

Buy your sensors outright or lease them. The difference is who looks after the hardware.

EOS2 purchase versus lease support comparison
 PurchaseLease
Price$2,750 per scanner$100 per scanner per month
OwnershipYou own the hardwareAltamus maintains the hardware for you
Warranty1-year hardware warrantyCovered while your plan is active
MaintenanceMaintained by youAltamus makes sure the hardware is working properly
ReplacementsYour responsibility after the warranty periodLifetime replacement for manufacturing defects while your plan is active
Health monitoringAsk usHardware health monitoring by Altamus, targeting 100% uptime
Hardware updatesAsk about update optionsLifetime hardware updates
SoftwareHyperion is priced separately. See Hyperion plans.

Bulk pricing is available on request. See EOS2 pricing.

After go-live

Software support and training

Support doesn't stop at the sensor. The people who wrote Hyperion and built the EOS2 are the people who support it.

Free Hyperion updates for life

Every Hyperion plan receives software updates for as long as you use it.

Integrated support on Pro

The Pro plan ($500 per facility per month) adds integrated support and priority updates alongside hourly automatic data.

In-house hardware technician

Our hardware technician manufactures replacement parts, repairs field units and develops maintenance procedures for the EOS2.

Training for your team

Need help with something we do? We train your team on the tools and systems we deliver, from reading reports to managing users.

Emissions monitoring

Deploying STACguard

STACguard deployments are configured to each site rather than installed from a box. We set up the software and hardware configuration around your permit, emission sources and reporting requirements, and connect STACguard to the analyzers you already own through digital and analog inputs.

  • Custom configuration of parameters, limits, averaging periods and reports
  • Integration with existing analyzers from a range of manufacturers
  • Remote troubleshooting, calibration triggers and instrument commands from any browser
  • 24/7 phone support, embedded help documents and frequent updates

STACguard is quoted per project. Request a STACguard quote.

Deployment and installation FAQ

Common questions about installing and supporting a stockpile monitoring system. More answers are in the full FAQ.

It depends on your storage layout. Each EOS2 covers roughly 100–200 ft in every direction (200–400 ft across) depending on material visibility, and every pile needs a clear line of sight. Contact us with a site plan or photos and we will recommend a sensor layout.

Yes. Indoors, sensors mount to overhead trusses or building purlins with the purlin adapter kit. At a Newberry, Florida cement plant, four truss-mounted scanners measured an indoor coal pile within 0.55% of a certified terrestrial survey.

The EOS2 runs on 12 VDC (2 A peak, 500 mA scanning, 25 mA idle). You can supply 12 VDC directly, or use the 12 V solar panel kit with a battery kit where utility power is not available.

Not to scan. The EOS2 works locally through its companion app over Wi-Fi or Bluetooth. An internet connection and a Hyperion account are recommended for remote access to your data and alerts.

A purchased EOS2 costs $2,750 with a 1-year hardware warranty, after which you maintain it. A lease costs $100 per scanner per month and includes health monitoring, lifetime hardware updates and replacement for manufacturing defects while the plan is active.

Yes. Training is part of go-live, and we also offer training as a service for the tools and systems we deliver. See our engineering services.

Contact

Plan your stockpile monitoring deployment

Send us your materials, storage layout and reporting needs. We will recommend a sensor layout, mounting and power options, and a plan.